Complaints handling at Unichem Kft.
Dear Partner!
Unichem Ltd. handles complaints received on the basis of the provisions of Act XXV of 2023 on Complaints, Notifications of Public Interest and Rules on Reporting Abuses (hereinafter referred to as the Complaints Act).
Where can you submit your comments or complaints?
Unichem Ltd., 6760 Kistelek, Kőiskola út 3.
In writing, by e-mail:
By phone: +36-30-3000-566
In person, during working hours (Mon-Fri 8-15:30): Unichem Ltd., 6760 Kistelek, Kőiskola út 3.
The complaint must be dealt with within 30 days of its receipt by the company.
What should the complaint contain?
Provide your contact details to speed up your identification and to ensure that we can contact you for a possible reconciliation.
Provide details of the incident complained about.
If you have documents, records and other evidence relating to the complaint, please attach them to the complaint.
Unichem Ltd's complaints handling policy is available for inspection at the company's premises.
Sincerely:
Unichem Ltd.